Terms

Bookings, cancellations and charges

Cancellation policy for individuals: The hotel will charge for one-night minimum in the case of late cancellation or no show. Standard cancellation is 72 hours prior to arrival. Please note that bookings made at discounted rates or other specials and packages other policies may apply.

Guests are required to provide a deposit and/or credit card details on booking or arrival.  All prices are specified per room and per night and include all service charges and the value added tax.

Guesthouse regulations

Check in time is between 16:00-21:00. Check out time is before 11:00.

Guests shall comply with all rules, regulations and instructions at the hotel, including but not limited to security procedures, health and safety procedures, registration requirements.

Dalshöfði shall be entitled to refuse a guest entry or accommodation or to require a guest to leave the guesthouse if unreasonable behavior is displayed, be it threatening or abusive, causing disturbance to other guests or otherwise unacceptable. Pets are not allowed.

Children and extra beds

Infants at the age of 0-3 years stay free of charge in cot in every room type. Children at the age of 4-11 get free breakfast and children at the age of 12-15 pay half price for breakfast. For more information check at the hotels reception.
Children under 13 years of age must be supervised by an accompanying adult at all times while on the Hotel’s premises.
There is no capacity for extra beds in the rooms

Lost property

Lost and found items will remain on the guesthouse premises for a period of three months. To claim any lost and found items, a guest should first contact the guesthouse.

Complaints or comments

We strive to cater to the individual needs of our guests at all times, so if you feel there is an area that we can improve, or if you are unsatisfied with your visit. Any complaint or comment regarding a stay at our guesthouse should be reported right away to the guesthouse’s reception at the time of your stay so that it can be resolved at the time.

Privacy policy

All personal information will be strictly confidential and will not be given or sold to a third party. No credit card information is stored on this website.

Governing law / Jurisdiction 

These Terms and Conditions are in accordance with Icelandic law.